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Shipping Info

  • Standard shipping for USA orders is via UPS Ground (usually 3-5 business days). Ground orders take 1-3 business days to process and prepare for shipping. Processing time for faster shipping methods is usually 1 business day. Please note that UPS will not deliver to PO Boxes.
  • For international orders, email us for Airmail Parcel Post rates.
  • No refunds are available, but we are happy to offer store credit for returned items.
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Christmas Shipping

All ground orders placed by the end of business December 17th will arrive in time for Christmas. All 2nd day orders placed by end of business on December 19 will arrive in time for Christmas.

Tracking Info

  • Upon order completion & shipment, you will receive an email from UPS with your tracking number. If you do not receive this email, please check your spam folder. For any questions, please email us at info@rentoys.com. Please include your name and your order ID number.

Contact Us

RenToys.com by Burnt Mountain Crafts

4588 County Road 523

Bayfield, Colorado 81122

info@rentoys.com

(800) 884-0403

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